AI & Copilot
Copilot for Dynamics 365, custom Copilot Studio agents and Azure OpenAI solutions — AI grounded in your own business data, not generic chat.
Microsoft Business Applications Partner
Business applications,
Business applications,
engineered to actually deliver.
We implement, extend and support Dynamics 365 and the Power Platform — so the systems your teams rely on stay fast, connected and worth the investment.
pineapps · solution overview
Customer Service
Sales Hub
Pipeline€1.2M↑ 12%
Resolved142↑ 9%
SLA met98%↑ 3%
Power BI
Power Apps
What we do
One partner across the Business Applications stack.
From first implementation to long-term managed support — we cover the platforms your operation runs on, end to end.
Dynamics 365 CE
Sales, Customer Service and Customer Engagement — configured, customised and adopted around how your teams actually work.
Power Platform
Custom Power Apps, automated workflows with Power Automate, Power Pages portals and dashboards — built on a governed foundation.
Data & Analytics
Power BI reporting, Dataverse modelling and a single source of truth — turning scattered records into decisions leadership trusts.
Azure & Integration
Secure integrations between Dynamics, line-of-business systems and the wider Azure estate — APIs, data flows and identity, done right.
Managed Services
Proactive support, enhancements and platform health — a named team that keeps your environment current release after release.
Built on Microsoft
Deep in the platform, not just around it.
We work inside the same Microsoft cloud your business already trusts — extending what you own instead of bolting on what you don't.
D365
Customer Engagement, Sales & Service configured to your process.
Power
Apps, Automate, BI and Pages on a governed, low-code foundation.
Azure
Integration, identity and data services connecting the estate.
Dataverse
One secure data model beneath every app and report.
AI, grounded
AI that knows your business — not just the internet.
We put Microsoft Copilot and Azure OpenAI to work on your own data — inside Dynamics 365, across the Power Platform, and in the apps we build. Practical AI that answers with your records, your process and your rules.
Copilot for Dynamics 365
Roll out and tune Copilot across Sales and Service — with the adoption that makes it actually stick.
Copilot Studio agents
Custom AI agents that read and act on your data and workflows — not generic answers.
Azure OpenAI solutions
Bespoke AI features — summaries, extraction, voice-to-CRM — grounded in your own systems.
Governed & secure
AI on your tenant, within your data boundary and controls. No leakage, no black boxes.
How we work
A delivery rhythm your team can rely on.
No black boxes. Every engagement follows a clear path from understanding the problem to owning the outcome.
01 — Discover
Understand the work
We map your processes, data and pain points before touching a single form — so the solution fits reality, not a template.
02 — Design
Shape the solution
Architecture, data model and roadmap agreed up front, with governance and security designed in from day one.
03 — Deliver
Build & adopt
Iterative delivery with your team in the loop, paired with training that makes adoption stick from launch.
04 — Support
Keep it healthy
Managed services keep the platform current, secure and improving long after go-live.
Where we work
Platform-deep, industry-wide.
The Business Applications platform is the constant; the process is yours. We've delivered across regulated, operational and customer-facing sectors alike.
Finance & Banking
Manufacturing
Retail & Commerce
Healthcare
Energy & Utilities
Logistics
Professional Services
& sector-agnostic
Why PineApps
A partner that stays after go-live.
Anyone can run an implementation. We're built for the long relationship — the enhancements, the upgrades, the questions at 4pm on a Friday.
Certified & accountable
A Microsoft Business Applications partner with certified consultants and a delivery standard we hold ourselves to.
Named team, real continuity
The people who build your solution are the people who support it. No handoffs into a ticket queue.
Value you can measure
We tie every engagement to outcomes — adoption, efficiency, cleaner data — not billable hours.
Microsoft Business Applications
Solutions Partner designation
Let's talk
Tell us what you're trying to fix.
Whether it's a stalled rollout, a report nobody trusts, or a platform that needs a steadier hand — start with a conversation. No pitch, just a straight answer on whether we can help.
hello@pineapps.co
Response within one business day
İstanbul & Utrecht — Türkiye & Nederland, remote-first